Services  Security  Scam Information

Phishing Scams

Recently, scammers have become very sophisticated in their attempts to obtain your personal and account information. One such scam known as "phishing" sends the victim an email claiming to be from a reputable financial institution or the FDIC. The message in the email directs the victim to click on a link that redirects them to a false web page that looks like a legitimate bank or regulatory agency web page. Once the scammer has lured the victim to the fraudulent site they are able to capture account numbers, social security numbers, and other personal identification information that will help them to commit fraud.

Another phishing scheme attempts to convince the customer they need special security software to provide encryption, SSL Certificates or some other software protection against unauthorized access to your online banking account. Actually, the criminals are trying to download malicious software to your computer to capture keystrokes, IDs, passwords and other confidential information. DO NOT CLICK ON THE LINK OR APPROVE THE DOWNLOAD. DELETE THE EMAIL.

Goppert Financial Bank will never attempt to download any type of Business or Consumer online banking system updates or other software/certificates to your computer through an email link.

 

Tips to avoid phishing 

  • If you receive an unexpected e-mail saying your account will be shut down unless you provide financial or personal information, do not reply or click on any of the links in the e-mail.
  • Before submitting financial information through a web site, look for the “lock” icon on the browser’s status bar. It means that the information is a secure server transmission. Only submit information to a web site if you have personally typed in what you know to be a valid web site address – if you got to the web site through a link from any source, do not submit any personal information.
  • If you are uncertain about the information, contact the company through an address or telephone number you know to be genuine.
  • If you unknowingly supplied personal or financial information, contact your credit card company or bank immediately.
  • Suspicious e-mail can be forwarded to spam@uce.gov and complaints should be filed with the state attorney general’s office or through the FTC at www.ftc.gov.

Smishers
Smishers are fraudsters who send text messages to your phone, instructing you to call a certain number or go to a specified website immediately. Generally, the smishers warn that something bad will happen to your account (such as it will be frozen or terminated) if you don’t follow their instructions.

Never respond to these texts. Do not call the numbers they provide or click on the links they send to you via text message or email. Goppert Financial Bank does not currently send out text message alerts to customers.

Vishers
Vishers are fraudsters who reach out to you by phone instead of email. They’re after the same thing as phishers – your confidential banking information. Fraudsters can spoof caller ID to make it look like a call is actually originating from Goppert Financial Bank. So how can you tell whether a caller is the real deal?

It’s simple. Goppert Financial Bank will never call you and ask you for your account numbers, Personal Identification Numbers (PINS), or any confidential information. Do not provide any confidential information over the phone unless you initiated the phone call. Hang up and call Goppert Financial Bank at 816-740-6400 if you suspect fraud. Call 816-740-6400 for all other customer service concerns.

  



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Notice

FDIC Insurance Coverage Permanently Increased to $250,000.00 - The Financial Reform Bill signed into law on July 22, 2010, has permanently increased FDIC Insurance Coverage from $100,000.00 to $250,000.00 per depositor. Should you have additional questions regarding your insurance coverage, you may access the FDIC’s website at www.fdic.gov

 

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