Online Banking is the quick, easy, secure and smart way to manage your money. With Online Banking, you can:
Yes, you can access our site through almost any Internet Service Provider (ISP).
No, as long as you have access to a computer with Internet access and a browser that supports 128-bit encryption.
Customers can access Online Banking with the following browsers:
These Terms and Conditions contain many details about our online services as well as information regarding important legal matters. If you would like a printed copy mailed to you, please contact Customer Service by calling 816-782-7400 or by sending a secure message from within Online Banking.
Many of your questions can be answered by using the online “How Do I” feature. From within Online Banking, just click on the “How Do I” link on the corresponding page. You’ll find information that’s specific to the page you’re viewing.
If you can’t find the answer here, you can call Customer Service at 816-782-7400. This service is available: Monday through Friday 8:00 a.m. – 4:00 p.m. (CT). Or, you can ask your questions by sending a secure message from within Online Banking.
For your protection, please keep in mind the following guidelines as you select a Username or Password for Online Banking through the Internet:
You may change your Password ID for Online Banking through Online Banking by clicking “Administration”, “Change Password”. You will be asked to verify your current Password and to select a new Password. As you select a new Password, please refer to the guidelines above.
Web sites store information in a small text file on your computer called a cookie. When attempting to log in, if you receive a message that cookies must be enabled, and you have verified that cookies are enabled in your browser settings, please check to be sure that the date displayed on your computer is today’s date. If the date is incorrect, please adjust your computer settings to correct the date, and attempt to log in again (Instructions on changing your computer settings can be found in your computer’s Help file).
If you notify us of a loss, your liability for unauthorized transfers or payments will be as follows:
Our service is highly secure, designed to fully safeguard the privacy and security of your financial information. Unlike normal Internet communication, all information sent to and from our processing center is encrypted and sent through a secure communications channel. Messages cannot be redirected, read, or tampered with. We also take advantage of the maximum level of security supported by your browser, including 128-bit RC4 encryption.
Protecting the privacy and security of your confidential financial information is a top priority. Online Banking uses state-of-the-art security levels with end-to-end encryption. Like an ATM “PIN”, your accounts are protected with a password which you should not write down or disclose to anyone. To gain a greater level of protection, we recommend changing your Password on a regular basis. Only you should know your private Password, so you can be confident that your data is secure. Your Password is NOT known to your Internet service provider or to Goppert Financial Bank. You can also be sure you’re at our site by recognizing your PassMark and Phrase, which you choose yourself.
Online Banking provides access to your Goppert Financial Bank checking, savings, and money market accounts, certificates of deposit and Individual Retirement Accounts and personal loans.
Note: Only checking accounts are eligible for Online Bill Pay.
Your pending transactions are updated in real time. These include transactions made at a Goppert Financial Bank ATMs and in the teller line. Your account information (“Account Detail” and “Current Balance”) is updated every business day from the transactions that have cleared your account the previous day. Your “Available Balance” is the portion of your balance that is immediately available for use.
You may change your email address in the “Manage Contact Information” section of “Administration” inside of Online Banking. To change your mailing address, you will need to send a secure message from within Online Banking. Or visit any of our four local branches to update your contact information.
To enroll in the E-Statements service, login to Goppert Financial Bank Online Banking and click on the E-Statements tab to sign up. E-Statements are accessible anytime via the Online Banking portal.